Terms and Conditions

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Term

Owner licenses the Premises to Renter from 4:00 pm on the check-in date through 10:00 am on check-out date (the “Term”), unless sooner terminated pursuant to the terms of this Agreement. Renter may be allowed to check-in early on the day of the commencement of the Term at the discretion of Best of the West Galveston. Upon the expiration or earlier termination of this Agreement, the license granted hereunder shall automatically terminate.

Rent

Renter shall make the payments in the amounts and by the dates provided in REQUIRED PAYMENTS above (the “Rent”). This Agreement shall not be binding until Best of the West Galveston receives a copy of this Agreement acknowledged by Renter by clicking “Agree” on the Best of the West Galveston or VRBO/HomeAway website and Best of the West Galveston receives the 51% balance of the total amount due 30 days prior to date of arrival. The per night Rental Rate can change at any time and for any reason until this Agreement is binding as provided herein. Best of the West Galveston may terminate this Agreement if the remaining balance of 49% of the total amount due is not received on or before 30 days prior to date of arrival. All payments for rentals and fees will be made by credit card.

Acceptance of Premises

The Premises shall be in “maid clean” condition upon arrival. Renter may inspect the Premises and notify Best of the West Galveston within twelve (12) hours after the start of the Term of any damages or items that are in need of repair or maintenance that Renter believes to exist on the Premises and could be mistaken for Damages caused by Renter; provided, however, that except for items for which notice is given as provided under this Section, Renter agrees that at start of the Term, the Premises and all items therein are in good, habitable and clean condition, working order and repair.

Cancellation

If Renter notifies Best of the West Galveston in writing prior to the start of the Term that Renter is terminating this Agreement (“Cancels”), Best of the West Galveston shall refund to Renter any Rent received as follows depending on the number of days before the start of the Term that Renter Cancels as follows:

  1. Cancellations 30 days or more before date of arrival: A full refund of Rent will be issued less a $50.00 service fee and cost of Travel Insurance premium, if taken.
  1. Cancellations less than 30 Days before date of arrival: No refund of Rent if canceled less than 30 days before date of arrival.

 Best of the West Galveston shall refund any amounts due hereunder within 30 days after Renter Cancels. No refund of any amount shall be given if Renter terminates this Agreement for any reason, including but not limited to, any inclement weather or travel conditions, wifi issues, or elevator issues after the Term begins.

No Smoking Permitted: Renter acknowledges and agrees if Renter allows smoking on the Premises, it will cause irreparable damage to the Premises, which would be difficult to calculate, and in such event, Renter agrees to pay Best of the West Galveston liquidated damages in the amount of $500.00 as a reasonable estimate of the damages, in addition to any and all actual damages.

Maintenance and Repairs

Renter shall promptly notify Best of the West Galveston of damages or items that require repair or maintenance. Best of the West Galveston shall make best efforts to undertake any required repairs or maintenance within a reasonable length of time. There shall be no refunds of Rent due to issues over which Best of the West Galveston has no control, including but not limited to, the breakdown of appliances, air conditioning and heating systems, elevators, cable, and internet service, so long as they do not render the Premises uninhabitable.

Damages

Renter shall be responsible for any damages to the Premises caused by Renter or its guests during the Term, including any damage or loss of any furniture, fixtures, furnishings, or other property located therein (“Damages”). Renter shall immediately notify Best of the West Galveston of any Damages.

Storm Policy

Best of the West Galveston does not offer refunds, either full or partial, in the event of a storm warning, a voluntary hurricane evacuation or a mandatory hurricane evacuation, nor will Best of the West Galveston transfer the reservation to alternative dates in the case of any evacuation – whether voluntary or mandatory. In the event of an ordered evacuation due to hurricane or other storm, you are required by state law to evacuate the property. Refunds for the period of evacuation will be made solely by the insurance company, provided the Renter has purchased optional trip cancellation insurance. Refunds and coverage issues will be processed and determined solely by the insurance company. We strongly recommend Renters purchase travel insurance for stays occurring during hurricane season.

Casualty

 In the event the Premises is damaged by fire or other casualty and it is not fully restored on or prior to the start of the Term, Renter shall have the right to terminate this Agreement, in which case Best of the West Galveston shall promptly refund to Renter all amounts paid under this Agreement. In the event that a fire or other casualty occurs during the Term, which materially interferes with Renter’s use of the Premises, and provided the fire or other casualty was not caused by the negligent or intentional acts or omissions of Renter or its guests, Renter may terminate this Agreement. In such case, the Rent shall be prorated based on the remaining Term, and such amount shall be refunded to Renter.

Assignment

Renter may not assign or sublicense this Agreement or any of its rights or obligations hereunder without the prior written consent of Best of the West Galveston.

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